Return & Delivery Policy


Website: www.breakawaygaming.com
Business Name: Break Away Gaming

Delivery Policy

At Break Away Gaming, we aim to deliver your orders quickly, safely, and efficiently. Below is an overview of our delivery process:

1. Shipping Locations

We currently ship to:

  • [List of countries or regions you ship to]
  • If your location is not listed, please contact us before placing an order.

2. Delivery Time

  • Standard Delivery: 3–7 business days (within [Insert Country])
  • International Delivery: 7–21 business days (depending on destination and customs clearance)
  • Delivery times are estimates and may vary due to carrier delays or high-volume periods.

3. Shipping Charges

  • Shipping costs are calculated at checkout based on your location and order weight/size.
  • Free shipping may apply on orders above [Insert Amount], depending on promotions or location.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your delivery status online.

5. Failed Deliveries

If a delivery attempt fails due to an incorrect address or recipient unavailability, we will attempt to contact you for rescheduling. Additional shipping charges may apply for re-delivery.

Return & Refund Policy

We understand that sometimes products may not meet your expectations or arrive in less-than-perfect condition. Here’s how we handle returns and refunds.

1. Eligibility for Returns

You may return an item if:

  • It is unused, in original packaging, and in resalable condition
  • It is defective or damaged upon arrival
  • The return request is made within [7-14] days of delivery

2. Non-Returnable Items

We do not accept returns for:

  • Opened or used electronic components (e.g., processors, motherboards)
  • Software or downloadable items
  • Items labeled as “Final Sale” or “Non-Returnable”

3. How to Request a Return

  • Contact us at [Insert Return Email or Contact Form] with your order number and reason for return.
  • We will provide return instructions and, if applicable, a return shipping label.

4. Return Shipping

  • If the item is defective or incorrect, we cover the return shipping costs.
  • If you are returning for any other reason, you are responsible for return shipping.

5. Refund Process

  • Once we receive and inspect your returned item, we will notify you by email.
  • If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Report the issue to us within 48 hours of delivery with photos and order details.
  • We will replace the item or issue a refund as appropriate.

Contact Us

For questions about shipping, delivery status, or returns, please contact our support team:

Break Away Gaming
🌐 Website: www.breakawaygaming.com